Why Run a Beta Program?
Validate product features and functionality in real-world scenarios.
Assess product-market fit through user feedback and engagement.
Identify and fix critical hardware & software bugs.
Gather user feedback for future feature development and improvements.
Identify integration issues with other devices and systems.
Understand user interaction with both hardware & software components.
Streamline UX/workflows for target customers.
Refine user-centric documentation and customer support materials before launch.
Collect testimonials and quotes for marketing and promotion.
Build a community of early adopters and brand advocates.
What is the Cost of not-running a Beta Program?
Product features and functionality do not meet published specifications, when tested in real-world conditions.
Misalignment of features and benefits, compared to market needs.
Higher costs to fix hardware & software bugs, once product is released to production.
No real-time customer data to support backlog and roadmap items.
Reduced customer satisfaction and higher customer returns, because product does not work as intended.
Software user interface and hardware design is less than ideal.
No testimonials or customer feedback to drive marketing activities.
Impact on Business
Launching a product without running a beta program can cost companies $10-$100K minimum and can exceed $1M, if the product fails to get traction and scale.
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